Refund / Return Policy

Pelveya

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@pelveya.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Pelveya is operated by Shenzhen Cijiang Import & Export Trading Co., Ltd.

Company Name: Shenzhen Cijiang Import & Export Trading Co., Ltd.

Address: Room B201, Building 11, Lingxiang Huafu, Linghangcheng, Zhongwu Community, Hangcheng Subdistrict, Bao'an District, Shenzhen, Guangdong, China

Phone: +86 19695922296

Email: support@pelveya.com